Get in Touch
At BrawCalculator.com, we value the connection we have with the filmmaking community. Whether you have a question about our BRAW storage calculations, a suggestion for a new feature, or simply want to share how our tools have helped your production, we want to hear from you. Our team is dedicated to providing the best possible experience for our users, and your feedback is a vital part of that process.
How to Reach Us
We strive to make communication as easy as possible. You can reach out to us through several channels, and we will do our best to respond to your inquiry within 24-48 hours.
General Inquiries
For general questions about the website, our tools, or our mission, please feel free to email us. We are always happy to provide more information about how our calculators work and how you can best utilize them for your specific project needs.
•Email: support@brawcalculator.com
Technical Support and Bug Reporting
While we strive for perfection, we understand that technical issues can occasionally arise. If you encounter a bug, an incorrect calculation, or a display issue on our website, please let us know. When reporting a technical issue, it is helpful if you can provide:
•The device and browser you are using.
•The specific settings (resolution, frame rate, compression) you were using when the issue occurred.
•A brief description of what happened.Your reports help us maintain the high standard of accuracy that the filmmaking community expects from us.
Feature Requests and Suggestions
Is there a specific codec you’d like us to add? A new camera resolution that isn’t currently supported? Or perhaps a UI improvement that would make the calculator easier to use on set? We love hearing your ideas. Many of our best features have come directly from suggestions by professional cinematographers and DITs.
Partnerships and Collaborations
We are always open to collaborating with other organizations, manufacturers, and content creators in the film industry. If you are interested in partnering with BrawCalculator.com or featuring our tools in your publication or educational content, please reach out to our media relations team.
Frequently Asked Questions (FAQ)
Before reaching out, you might find the answer to your question in our comprehensive FAQ section located on our homepage. We cover common topics such as:
•The accuracy of our BRAW calculations.
•The difference between Constant Bitrate and Constant Quality.
•Drive speed requirements for different BRAW settings.
•Compatibility with various Blackmagic camera models.
Our Commitment to Your Privacy
When you contact us, we respect your privacy and the security of your personal information. Any details you provide will only be used to address your inquiry and improve our services. We do not sell or share your contact information with third parties. For more details, please review our Privacy Policy.
Stay Connected
While our primary focus is providing top-tier calculation tools, we also enjoy staying connected with the wider filmmaking world. Follow us on our social media channels (links coming soon) to stay updated on new tool releases, technical articles, and industry news.
Office Hours
Our team is based in United States, and we typically handle inquiries during standard business hours (9:00 AM to 5:00 PM). However, because we know that film production happens around the clock, we monitor our support emails for urgent issues outside of these hours whenever possible.
Thank you for being a part of the BrawCalculator.com community. We look forward to hearing from you and helping you make your next production a success!